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During a consultation
Advice and troubleshooting for Maple providers who are in an active consultation.
7 articles
Mental health resourcesCanada-wide and province-specific external resources for mental health support
Starting an audio or video call — Mobile app
Starting an audio or video call — Web browser
Troubleshooting patient ID verificationWe recommend verifying each patient’s ID at each visit and documenting it in the chat or private notepad. Here’s how.
Viewing patient medical history
Verifying patient profiles in consultationsMultiple patients can access care through one account holder. Here's how to confirm you are consulting with the correct patient.
Consulting with dependent patientsBest practises to support a smooth consultation with dependents