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Rejoining an Active Consultation
Updated over 2 weeks ago

If you were disconnected or accidentally navigated away from an active consultation, follow these steps to rejoin:

Join an Active Consultation — Web Browser

  1. Go to your Maple dashboard.

  2. Look for the consultation under Active Consultations.

  3. Click on the patient’s name to rejoin the session.

Join an Active Consultation — Mobile App

  1. Open the Maple app.

  2. Tap the green plus sign in the bottom right corner of the screen.

  3. This will bring you back to your active consultation.

📌 Still having trouble? Contact Customer Support for assistance.

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