Some Maple services are covered under provincial health insurance plans, where the province covers the cost, and Maple handles the billing. For Maple’s services to be covered, the province must have public coverage for telemedicine consultations, and the consultation must meet the specific provincial requirements.
If you are interested in providing publicly-funded care on Maple, please contact our Provider Team at [email protected].
Select a province to learn the specific provincial requirements for publicly-funded services.
British Columbia publicly-covered consultations
British Columbia publicly-covered consultations
Under the Medical Services Plan (MSP), BC residents can speak with a physician or nurse practitioner on Maple. Please see our MSP-covered GP consultations article for full details, available here.
Ontario publicly-covered consultations
Ontario publicly-covered consultations
Ontario Health Insurance Plan (OHIP) funded GP visits are available via Maple B2C and Maple+, our subscription offering. Please see our OHIP-covered GP consultations article for full details, available here.
New Brunswick publicly-covered consultations
New Brunswick publicly-covered consultations
Under eVisitNB, residents can speak with a physician or nurse practitioner on Maple.
Service Hours are every day between 8am and 8pm AT.
Visits must take place over text, audio, or video.
Patients must have a valid New Brunswick Medicare Card to use this service.
Nova Scotia publicly-covered consultations
Nova Scotia publicly-covered consultations
VirtualCareNS provides coverage to residents of Nova Scotia. Patients will be eligible for one of two programs, depending on whether they are on the Need a Family Practice Registry. These programs have different offerings and availability. General information on this program can be found here.
Visits must take place over text, audio, or video.
NSH providers can prescribe medication (pick-up only), issue sick notes, order labs and diagnostic imaging, and refer patients for in-person care at one of the four locations across the province.
VCNS consults must include a diagnostic and billing code. The provider is responsible for adding these to the consultation – see Public Billing Codes for directions.
Prince Edward Island publicly-covered consultations
Prince Edward Island publicly-covered consultations
HealthPEI provides coverage to residents who do not currently have a primary healthcare provider and are waiting on the provincial registry. Patients are invited by HealthPEI directly. Please see our HealthPEI-covered GP consultations article for full details, available here.