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Holiday pricing and payment
Holiday pricing and payment

Premium rates are only paid for on-demand consultations

Updated over 8 months ago

Maple offers premium rates for on-demand consultations during overnight hours, weekends, and statutory holidays. Provider fees during these times may be slightly higher than on weekdays, which is reflected in your compensation when you complete these requests. Exact payment amounts will depend on the specialty β€” please speak to our support team for details.

Scheduled consultations do not have premium rates overnight or on holidays and will be paid at the regular rate. To avoid holiday bookings, you can mark this time as unavailable in your Maple account β€” for instructions, see our calendar and schedule settings help desk article, available here.

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